Privacy Policy

1. Introduction
Black Motion Italy ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.blackmotionitaly.com (the "Site") or use our chauffeur and transportation services (the "Services").
By using our Site and Services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site or use our Services.

2. Information We Collect
We may collect personal information that you voluntarily provide to us and information automatically collected when you use our Site.
A. Information You Provide Directly:

• Contact Information: Name, email address, phone number, company name.

• Booking Details: Pick-up and drop-off locations, dates, times, flight numbers, special requests, and payment information.

• Correspondence: Any communications you send us via email, contact forms, or phone.

B. Information Collected Automatically:

• Usage Data: We may automatically collect information about your interaction with our Site, such as your IP address, browser type, pages visited, and the time and date of your visit. This data is collected through cookies and similar tracking technologies.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To provide, operate, and maintain our Services, including processing your bookings and managing your account.

• To communicate with you, including sending booking confirmations, service updates, and responding to your inquiries.

• To process your transactions and send you related invoices/payment confirmations.

• To improve our Site and Services, including analyzing usage trends.

• To send you promotional communications about our services, with your consent where required by law.

4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your personal data is:

• The performance of a contract with you (e.g., to fulfill your booking).

• Your consent (e.g., for marketing communications).

• Our legitimate interests (e.g., to improve our Services and for administrative purposes).

5. How We Share Your Information
We value your trust and only share your information in the following limited circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting our business, and servicing you. This includes:

  • Payment Processors: PayPal and Stripe, to securely process your transactions.

  • Partner Transportation Providers: Necessary booking details (your name, pick-up time and location, and flight number) are shared with our trusted partner transportation providers and professional chauffeurs to perform the service.

• Legal Obligations: We may disclose information where required by law, subpoena, or other legal processes.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this policy. Booking data is typically retained for 1 year to comply with Italian tax and regulatory requirements.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:

• Access and Rectification: The right to access and request correction of your personal data.

• Erasure: The right to request that we erase your personal data, under certain conditions.

• Restrict Processing: The right to request that we restrict the processing of your personal data.

• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.

• Withdraw Consent: Where we rely on consent, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Cookies
Our Site uses "cookies" and similar technologies, potentially including Google Analytics, to enhance your experience and analyze site usage. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the Site.

9. Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.